Privacy & Policy

Privacy Policy for Medina Tours
At Medina Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website or services.

Information We Collect

1. Personal Information:
   When you make a booking or inquiry, we collect personal information such as your name, contact details, and payment information to process your requests.

2. Travel Information:
   We may collect information about your travel preferences, including destination choices, accommodation preferences, and special requests to provide you with personalized travel services.

3. Website Usage Information:
   We collect data about your interactions with our website, including your IP address, browser type, and pages visited. This information helps us improve our website’s functionality and user experience.

How We Use Your Information

1. Booking and Customer Service:
   We use your personal information to process your bookings, confirm reservations, and provide customer support.

2. Personalization:
   Your travel preferences and history allow us to tailor our recommendations and services to better suit your needs and preferences.

3. Communication:
   We may use your contact information to send you updates, newsletters, and promotional offers. You can opt out of these communications at any time.

4. Security and Fraud Prevention:
   We use your information to ensure the security of our services and to prevent fraudulent activities.

How We Share Your Information

1. Service Providers:
   We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and accommodation providers.

2. Legal Compliance:
   We may disclose your information when required by law or in response to legal requests.

Your Choices

1. Opt-Out:
   You can opt out of receiving promotional communications from us by following the instructions provided in our emails.

2. Access and Update:
   You can access and update your personal information by contacting us at contact@medinatours.com.

Security
We implement reasonable security measures to protect your information from unauthorized access and use. However, no data transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Please review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@medinatours.com.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Medina Tours
5 PL Istiqlal Batha,
Fez, Morocco.
contact@medinatours.com
+212 (0)661 566 902 (Cell)
+212 (0)535 635 821 (Land)